About Us

We want you to have the best possible experience at Aitch & Aitch so here are our guidelines to ensure you can take time out to relax.
CALL TO BOOK

RESERVATIONS

When you book we will ask you for your credit/debit card details to take a 50% deposit.

CANCELLATION POLICY

If you cancel your booking at least 48 hours before your appointment your 50% deposit is refunded in full. If you give us less than 48 hours or you don’t turn up for your appointment your deposit will not be refunded.

ARRIVAL

All appointments are booked for the time you need. We ask that you arrive promptly. If you arrive late we will do our best to stick to the service you have booked but because we don’t want to keep anyone waiting we may have to shorten or reschedule your appointment if your cutter or colourist has another client straight after you.

CHILDREN

We have a policy of no children under the age of 14 in the salon – except on family days which are Monday to Wednesday’s from 9am – 5pm.

SKIN TESTING

We require all clients to follow our skin test procedure. Clients who have not had a colour application in our salon in the preceding six months are requested to have a skin test at the salon at least 48 hours before their appointment.

Products

Aitch & Aitch uses the Davines range of products which are suitable for all hair types. Davines is a family-owned Italian company with a commitment to creating ethical, paraben and sulphate-free products. The exclusive, beautifully-packaged range is recyclable and harmless to the environment.

MOBILE PHONES

We discourage the use of mobile phones and respectfully request that they are on silent mode when you are in the salon.

Aitch & Aitch London

28 High Street • Beckenham • Kent • BR3 1AY
020 8650 7444
Mon 9-6 • Tue 9-6 • Wed 9-6 • Thu 9-8 • Fri 9-7 • Sat 8.30-5.30 • Sun 9-5

©2018 Aitch & Aitch · All Rights Reserved · Privacy Policy · Website by Panoramic Design